AIW INTEGRATED AI SOLUTIONS INC. DBA Elevate Biz AI

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

AIW INTEGRATED AI SOLUTIONS INC. DBA Elevate Biz AI ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:

Providing and improving our services

Processing transactions and payments

Communicating with you about your inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, service updates, and marketing or promotional messages when you have provided the appropriate consent.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with applicable privacy, electronic messaging, communications, and data protection laws and regulations in the jurisdictions where we operate and where required by applicable law.

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying "STOP"

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed immediately

Message Frequency & Content:

Message frequency varies based on your interactions with our business

Messages will be directly related to the services you have requested

Marketing and promotional messages are sent only when you have provided the appropriate marketing consent.

Help & Support:

Reply "HELP" for assistance or contact us at [email protected]

Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Message delivery may vary depending on the recipient's mobile carrier, country, network availability, and other technical conditions.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

SMS aggregators and providers solely for delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

If required by law, legal process, or to protect our rights

In response to valid law enforcement requests or court orders

Business Transfers:

In case of mergers, acquisitions, or sale of assets

In such cases, your data remains protected under this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures:

Encryption of sensitive data

Secure access controls

Regular security updates

Employee data protection training

Breach notification protocols

Backup and recovery systems

However, no method of transmission or storage is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze site traffic

Improve functionality

Remember preferences

Measure effectiveness

You may disable cookies via browser settings, though some features may be limited.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your data

Opt out of marketing emails

Opt out of SMS by replying "STOP"

Withdraw consent at any time

Request data processing details

File complaints with authorities if needed

8. Third-Party Links

We are not responsible for third-party websites linked from our platform. This policy applies only to AIW INTEGRATED AI SOLUTIONS INC. DBA Elevate Biz AI.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted on our website.

10. Contact Us

AIW INTEGRATED AI SOLUTIONS INC. DBA Elevate Biz AI
Phone: +1 (604) 715-0404
Email: [email protected]
Website: https://www.elevatebizai.ca/

Agreement

By using our website and services, you consent to this Privacy Policy.